Work From Home Opportunities
Frequently Asked Questions
Customer Service
What types of work-from-home opportunities are available through your company?
What do I need to qualify for the work opportunity?
What type of payment will I receive?
How old do I have to be to start working through your company?
Do I have to be a U.S. citizen?
Will there be training for the work opportunity?
What do I need to do to get started?
What types of work-from-home opportunities are available in customer service?
SiMMs is looking for customer service providers to provide top-notch customer service to existing clients that include: Airbnb, Barnes & Noble, Carnival Cruise Line, Comcast, Dick's Sporting Goods, Disney, Intuit, Home Depot, Neiman Marcus, and Walgreens, and others. Representatives will be responsible for taking inbound calls, handling consumer issues, providing technical support, taking payments, and providing other support as needed.
What do I need to qualify to be a customer service provider?
Successful Background Check
Successfully complete a certification course
Appropriate technical equipment:
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Desktop or Laptop (hard-wired, NOT Wi-Fi )
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Landline Telephone (no cellphones)
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High-Speed Internet
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Headset
Click here if you need equipment suggestions
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What type of payment will I receive as a customer service provider?
Pay in this area is anywhere from $9/hour to $17/hour, depending on the client you serve.
How often will I be paid as a customer service provider?
Pay is bi-weekly; every two weeks (the 15th and 30th of each month)
How old do I have to be to start working through your company?
You must be at least 18 years old.
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How many hours can I work?
You have the privilege of choosing when you will work or how many hours toward the day you will dedicate to your work.
Do I have to be a U.S. citizen?
You must reside in the U.S. and show proof of residency.
What are the start-up costs?
Cost of appropriate technical equipment:
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Desktop or Laptop (hard-wired, NOT Wi-Fi )
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Landline Telephone (no cellphones)
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High-Speed Internet
-
Headset
Cost of the certification course. Courses are as low as $9.99.
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How soon can I start?
As soon as today.
Will there be training?
Yes, successful completion of a certification course is required. This course will highlight everything you will need to begin servicing your Fortune 500 company.
What do I need to do to get started?
Complete the brief application here.
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